Pre–arrival services are free online or in-person programs for people who have been approved to immigrate to Canada.
Pre–arrival services offer information to better understand life in Canada, how to find a job, and how to access other free settlement services when you arrive in Canada.
Pre-arrival services letter is good news., as it means you have passed eligibility assessment and on-completion of background check which takes awhile you will receive passport request shortly.
Pre-arrival services can help you to
- prepare for your move to Canada
- get your education, work experience and credentials recognized in Canada
- connect with employers to find a job
- connect with free services after you arrive in Canada
Pre-arrival organizations help you get information on how to move to, live and work in Canada.
- Pre-arrival service organizations assess your needs and create a personalized plan to help you settle in Canada. They’ll connect you with any other pre-arrival services you need and with organizations for services you can get after you arrive in Canada.
Services to plan your move to Canada
You can contact the organizations listed below to get help about living in Canada.
Active Engagement and Integration Project
This project offers in-person services in China, and online services globally, such as:
- general information about living in Canada
- orientation to education, health care, housing and transportation in Canada
- needs assessment
- referrals to community services
Languages of service: English, French, Cantonese and Mandarin.
The program offers in-person services in India and the Philippines, as well as online services globally, including:
- general information about living in Canada
- orientation to education, health care, housing and transportation in Canada
- needs assessment
- referrals to community services
Languages of service: English, French and other local languages.
This organization offers online services globally, including:
- general information about living in Canada
- orientation to education, health care, housing and transportation in Canada
- needs assessment
- referrals to community services
- specialized programming for youth between 12 to 19 years old, such as connections to youth mentors
Languages of service: English, French, Arabic, Bengali, Cantonese, Farsi, Hindi, Kurdish, Mandarin, Romanian, Russian, Spanish, Tagalog and Urdu.
Services for Francophone communities and French-speaking newcomers
This program offers in-person services in Morocco and online services globally. If you want to live in a Francophone community in Canada, they can help you with:
- information and orientation
- connections with Francophone local organizations
- needs assessment
- a personalized settlement plan with other links to in-Canada resources
Languages of service: French, English and Arabic.
Services for refugees
This program offers specialized group orientation in local languages to refugees selected to resettle in Canada.
You can access support services on-site such as:
- child-minding
- translation
- interpretation
- transportation
Languages of service: English, French, Amharic, Arabic, Burmese, Chittagonian Bengali, Dari, Farsi, Kinyarwanda, Kirundi, Kiswahili, Oromo, Somali, Spanish, Tigrinya and Urdu.
Services to prepare to live in Quebec
If you have a valid a Certificat de sélection du Québec (CSQ), you can get pre-arrival services from the Government of Quebec for free.
- Find information and advice on settling and integrating in Québec
- Register for an information session about Québec
- Register for services with Accompagnement Québec
- Register for an intermediate or advanced French course online (available in French only)
- Have your skills and international qualifications recognized with help from Qualifications Québec (available in French only)
